The effect of taxation knowledge, fairness and leadership style on tax compliance with organizational culture as a moderating variable on MSME corporate taxpayers in Bandung City
DOI:
https://doi.org/10.54957/educoretax.v5i6.1608Kata Kunci:
Fairness, Leadership Style, MSME, Organizational Culture, Tax Compliance, Tax KnowledgeAbstrak
Tax is a social contract between citizens and the government, both parties are expected to uphold their mutual responsibilities. Citizens are expected to pay their taxes, and the government is supposed to use the tax proceeds for the welfare and benefit of the citizens. In reality, no one likes to pay taxes, therefore it is necessary to study the factors that can make people obedient to taxes. Taxpayer compliance behavior is not only influenced by economic factors but also non-economic factors such as tax knowledge, the perception of tax fairness, leadership style, and organizational culture. This study aims to analyze the influence of Tax Knowledge, Fairness Principles, and Leadership Style on Tax Compliance of corporate MSME taxpayers in Bandung and to examine the role of Organizational Culture as a moderating variable. The study uses a quantitative approach with primary data sources collected through a survey method. The sample consists of 163 respondents, selected using purposive sampling, who represent corporate MSME taxpayers in Bandung. Data analysis was performed using multiple linear regression and moderation regression analysis (MRA) using SPSS Statistic 26. The results showed that Tax Knowledge has a significant and positive effect on Tax Compliance, the Fairness Principle has a significant effect, Leadership Style has a significant positive effect on tax compliance, Organizational Culture weakens the influence of tax knowledge on tax compliance, but strengthens the influence of the Principle of Fairness on tax compliance. However Organizational Culture is unable to moderate the influence of Leadership Style on Tax Compliance.
Referensi
Ajzen, I. (2005). Attitudes, Personality, and Behavior (2nd ed.). Open University Press.
Amalia, R. F. (2020). Analisis Pemahaman Pajak dan Keadilan Pajak Terhadap Kepatuhan Wajib Pajak Usaha Mikro dan Kecil di Kota Palembang. Owner (Riset Dan Jurnal Akuntansi), 4(2), 540. https://doi.org/10.33395/owner.v4i2.238
Andayani, E. (2018). Pengaruh Faktor-Faktor Pelaksanaan Pp 46 Tahun 2013 Terhadap Kepatuhan Wajib Pajak Umkm (Studi Kasus Umkm Pusat Grosir Tanah Abang Jakarta Pusat). Transparansi Jurnal Ilmiah Ilmu Administrasi, 1(1), 12–28. https://doi.org/10.31334/trans.v1i1.137
Anto, L. O., Husin, Hamid, W., & Bulan, N. L. (2021). Taxpayer awareness, tac knowledge, tac sanctions, public service account ability and taxpayer compliance. Accounting, 7(1), 49–58. https://doi.org/10.5267/j.ac.2020.10.015
Ardhy Erwanda, M., Agustin, H., Mulyani, E., Alumni, ), Akuntansi, J., Ekonomi, F., & Padang, U. N. (2019). Studi Empiris pada Wajib Pajak Orang Pribadi di Kota Padang. Jurnal Eksplorasi Akuntansi, 1(3), 1510–1517. http://jea.ppj.unp.ac.id/index.php/jea/issue/view/13
Astuti, P., Faisol, F., & Suhardi, S. (2023). Membangun Kepatuhan Wajib Pajak Umkm Melalui Peran Keadilan Pajak Dan Kepercayaan Wajib Pajak. Jae (Jurnal Akuntansi Dan Ekonomi), 8(2), 104–112. https://doi.org/10.29407/jae.v8i2.20541
Ayu, V., & Sari, P. (2017). PENGARUH TAX AMNESTY , PENGETAHUAN PERPAJAKAN , DAN PELAYANAN FISKUS TERHADAP KEPATUHAN WAJIB PAJAK Sekolah Tinggi Ilmu Ekonomi Indonesia ( STIESIA ) Surabaya. 6.
Azmi, Anna A. Che and Perumal, K. A. (2008). Tax fairness dimensions in an Asian context. International Journal of Business, 4(5), 11–19.
Cahyani, L. P. G., & Noviari, N. (2019). Pengaruh Tarif Pajak, Pemahaman Perpajakan, dan Sanksi Perpajakan Terhadap Kepatuhan Wajib Pajak UMKM. E-Jurnal Akuntansi Universitas Udayana, 26(3), 1885–1911. https://doi.org/10.24843/EJA.2019.v26.i03.p08
Catriana, E., & Sukmana, Y. (2021, September 16). Menkop: Kontribusi Pajak UMKM Masih Sangat Rendah. Kompas.Com. https://money.kompas.com/read/2021/09/16/191249026/menkop-kontribusi-pajak-umkm-masih-sangat-rendah?lgn_method=google&google_btn=onetap
Dariana, D., & Refina, R. (2020). Pengaruh Profesionalisme, Komitmen Organisasi, Gaya Kepemimpinan, dan Budaya Organisasi Terhadap Kinerja Auditor Pada Kantor Akuntan Publik Di Pekanbaru. Jurnal IAKP: Jurnal Inovasi Akuntansi Keuangan & Perpajakan, 1(2), 128. https://doi.org/10.35314/.v1i2.1681
Dendi Siswanto. (2024). Tahun 2023, Rasio Kepatuhan SPT Tahunan Meningkat Menjadi 88%. Kontan.Co.Id. https://nasional.kontan.co.id/news/tahun-2023-rasio-kepatuhan-spt-tahunan-meningkat-menjadi-88
Ghozali, I. (2002). Statistik Non-Parametik: Teori dan Aplikasi dengan Program SPSS. Badan Penerbit Universitas Diponegoro.
Hardiningsih, P., Srimindarti, C., & Sutrisno, C. R. (2021). Kepatuhan Pajak Pelaku Umkm Dengan Moderasi Keadilan Pajak Sebuah Pendekatan Struktural. Jurnal Akuntansi Dan Auditing, 17(1), 1–25. https://doi.org/10.14710/jaa.17.1.1-25
Heliani, & Yulianti, R. (2019). Pengaruh Sosialisasi Perpajakan, Pelayanan Aparat Pajak Dan Pemahaman Wajib Pajak Terhadap Kepatuhan Wajib Pajak Dengan Preferensi Risiko Sebagai Variabel Moderasi. Jurnal Aktiva : Riset Akuntansi Dan Keuangan, 1(2), 49–61. https://doi.org/10.52005/aktiva.v1i2.28
Hutagalung, D., & Waluyo, W. (2014). Pengaruh Gaya Kepemimpinan, Budaya Organisasi, Ukuran, Umur Dan Kepemilikan Perusahaan Terhadap Kepatuhan Kewajiban Pajak. Jurnal Magister Akuntansi Trisakti, 1(2), 127–154. https://doi.org/10.25105/jmat.v1i2.4935
Imani, M. F., & Furqon, I. K. (2022). Pengaruh Pengetahuan, Sanksi, Kesadaran dan Kualitas Pelayanan Petugas Pajak Terhadap Kepatuhan Pajak. Velocity: Journal of Sharia Finance and Banking, 2(1), 53–72. https://doi.org/10.28918/velocity.v2i1.5080
Kurniawan, A. A., Ridjal, S., Hasmin, E., & Bongaya, S. (2021). Pengaruh Kepemimpinan dan Kinerja Pegawai terhadap Kesadaran Wajib Pajak dalam Membayar Pajak pada Badan Pendapatan Asli Daerah Kabupaten Gowa. YUME: Journal of Management, 4(1), 163–174. https://doi.org/10.37531/yume.vxix.234
Kusumatrisna, A. L., Sari, E., & Sutarsih, T. (2023). Statistik Karakteristik Usaha 2022/2023. In bps.go.id (Vol. 5, Issue 1). http://scioteca.caf.com/bitstream/handle/123456789/1091/RED2017-Eng-8ene.pdf?sequence=12&isAllowed=y%0Ahttp://dx.doi.org/10.1016/j.regsciurbeco.2008.06.005%0Ahttps://www.researchgate.net/publication/305320484_Sistem_Pembetungan_Terpusat_Strategi_Melestari
Lestari, S. M., & Daito, A. (2020). Authentic Happiness As a Mediator of Learning Organization. 1(5), 732–736. https://doi.org/10.31933/DIJMS
Mardiasmo. (2018). Perpajakan.
Mei Tan, L. (2000). 04. The Impact of Tax Knowledge on the Perceptions of Tax Fairness and Attitudes Towards Compliance.pdf.
Mustofa, F. A., Kertahadi, & Maulinarhadi, M. (2016). Pengaruh Pemahaman Peraturan Perpajakan, Tarif Pajak dan Asas Keadilan Terhadap Kepatuhan Wajib Pajak. 8(1), 1–23.
Nafida Hilda Ramadhani, Dwiyani Sudaryanti, D. D. F. (2023). Pengaruh Kepemimpinan Kepala Desa dan Pengetahuan Perpajakan Terhadap Kepatuhan Masyarakat Dalam Membayar Pajak Bumi dan Bangunan (Studi Kasus Desa Tunggulwulung Kecamatan Pandaan Kabupaten Pasuruan). E_Jurnal Ilmiah Riset Akuntansi, 12(02), 1054–1060.
Nawangsih, A., Khori Furqon, I., Dewi Ayu Ningtyas, J., & Islam Negeri Abdurrahman Wahid Pekalongan, U. K. (2024). Pengaruh Faktor Sosial Dan Budaya Terhadap Kepatuhan Pajak Di Negara-Negara Berkembang: Analisis Kualitatif Dalam Konteks Globalisasi. Sahmiyya, 3(1), 84–90.
Nugroho, Y. C. (2020). Pengaruh Budaya Organisasi Dan Gaya Kepemimpinan Terhadap Produktivitas Kerja Pegawai Pada Dinas Perhubungan Kota Bandar Lampung. Business and Enterpreneurship Journal (BEJ), 1(2). https://doi.org/10.57084/bej.v1i2.663
Nuryaman, & Christina, V. (2015). Metodologi Penelitian Akuntansi dan Bisnis (R. Sikumbang (ed.); 1st ed.). Ghalia Indonesia.
OECD. (2023). Revenue Statistics in Asia and the Pacific 2023 ─ Indonesia Tax-to-GDP ratio Tax structures Personal income tax Social security contributions Value added taxes / Goods and services tax Other taxes on goods and services. Oecd, 29, 8–9.
Palil, M. R. (2010). Tax Knowledge And Tax Compliance Determinants in Self Assessment System in Malaysia. Journal of Tax Reform, 8(3), 270–284. https://doi.org/10.15826/jtr.2022.8.3.121
Pambudi, K. (2023). The Influence of Organizational Culture on Tax Compliance. Pengaruh Budaya Organisasi Terhadap Kepatuhan Pajak, 03(03), 1–9. https://doi.org/10.59141/comserva.v3i03.843
Peraturan Pemerintah Indonesia No 7. (2021). Peraturan Pemerintah Republik Indonesia Nomor 07 Tahun 2021 tentang Kemudahan, Pelindungan, dan Pemberdayaan Koperasi dan Usaha Mikro, Kecil, dan Menengah. 086507, 1–121.
Prasetyo, H. D. (2019). Peranan Budaya Organisasi Dan Lingkungan Kerja Terhadap Disiplin Lapor Pajak. Media Mahardhika, 17(3), 420. https://doi.org/10.29062/mahardika.v17i3.98
Priyatna, N. R. (2023). Pengaruh Kesadaran Wajib Pajak, Pengetahuan Perpajakan, dan Sanksi Perpajakan Terhadap Kepatuhan Wajib Pajak UMKM di Pasar Lama Tangerang. Global Accounting, 2, 1–13. https://jurnal.buddhidharma.ac.id/index.php/ga/article/view/2445%0Ahttps://jurnal.buddhidharma.ac.id/index.php/ga/article/download/2445/1584
Rahayu, S. K. (2013). Perpajakan Indonesia (1st ed.). Graha Ilmu.
Rahmasari Dini, K. R. (2021). Pengaruh Reformasi Administrasi Perpajakan Dan Pengetahuan Perpajakan Terhadap Tingkat Kepatuhan Wajib Pajak Pada Kantor Pajak Pratama Pratama Pekanbaru Senapelan Tahun 2018-2020. Jurnal Ilmu Administrasi Publik, 1(5), 546–557.
Reni Saptati D.I. (2024). Kinerja APBN 2023 Luar Biasa, Capai Target Lebih Cepat dan Sehatkan Ekonomi Nasional. Mediakeuangan.Kemenkeu.Go.Id. https://mediakeuangan.kemenkeu.go.id/article/show/kinerja-apbn-2023-luar-biasa-capai-target-lebih-cepat-dan-sehatkan-ekonomi-nasional
Santia, T. (2020). Baru 2,3 Juta UMKM yang Patuh Bayar Pajak. https://www.liputan6.com/bisnis/read/4289487/baru-23-juta-umkm-yang-patuh-bayar-pajak?page=2
Sari, A. (2019). Analysis of Tax Gap ( With Special Reference to Indonesia ).
Sari, D., & Huda, R. N. (2013). The Influence Of Understanding Taxes And Taxpayer Perception To Taxpayer Compliance. International Conference on Business and Social Sciences, International Sysposium on Education, Psychology, Society and Tourism, International Conferen, 474–479.
Sekaran, U., & Bougie, R. (2017). Metode Penelitian untuk Bisnis (D. A. Halim (ed.); 6th ed.). Penerbit Salemba Empat.
Soda, J., Sondakh, J. J., & Budiarso, N. S. (2021). Pengaruh Pengetahuan Perpajakan, Sanksi Pajak Dan Persepsi Keadilan Terhadap Kepatuhan Wajib Pajak UMKM Di Kota Manado. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 9(1), 1115–1126.
Sri Utami Nurhasanah, & Sarah Fitriyani. (2023). Examining the Impact of Financial Distress, Tax Justice, Sustainable and Ethical Leadership on Tax Compliance. Jurnal Rimba : Riset Ilmu Manajemen Bisnis Dan Akuntansi, 1(2), 19–29. https://doi.org/10.61132/rimba.v1i2.834
Thoha, M. (2010). Kepemimpinan dalam Manajemen (1st ed.). Rajawali Pers.
Undang-Undang Republik Indonesia Nomor 20 Tahun. (2008). Undang-Undang Republik Indonesia Nomor 20 Tahun 2008. 1.
Wijaya, V. S., & Yanti, L. D. (2023). Pengaruh Pengetahuan Perpajakan, Tarif Pajak, Mekanisme Pembayaran Pajak dan Sanksi Pajak Terhadap Kepatuhan Wajib Pajak UMKM. ECo-Buss, 6(1), 206–216. https://doi.org/10.32877/eb.v6i1.611
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2025 Eko Rahmawati, Silviana Silviana

Artikel ini berlisensi Creative Commons Attribution 4.0 International License.









